Frequently Asked Questions

RectiCare Anorectal Cream contains 5% lidocaine, a local anesthetic that provides fast relief from pain, itching and burning from a number of anorectal disorders. This is the highest lidocaine strength available over the counter.

RectiCare Advanced Hemorrhoidal Cream contains the highest percentage of lidocaine and phenylephrine HCl available over the counter, with the addition of two protectants. The advanced formula relieves the discomfort of hemorrhoids while shrinking and protecting the swollen tissue.

Hemorrhoids are enlarged blood vessels around the anus, which can be internal or external. They are typically caused by constipation, diarrhea or straining while going to the bathroom. The condition can also occur because of increased vein pressure or hormone changes during pregnancy. It can also be a heredity condition.

Bleeding is a key issue associated with hemorrhoids. If you experience rectal bleeding, you should see your doctor. While bleeding may be a symptom of hemorrhoids, it can also be a result of a more serious condition such as colorectal or anal cancer.

If you have health concerns always consult your doctor.

Some basic guidelines can lessen your chances of getting hemorrhoids. Drink 6–8 glasses of water each day and eat foods that are high in fiber (like whole grains, fruits and vegetables) to help you avoid straining during bowel movements. Regular exercise helps to prevent constipation and added pressure on your veins. Long periods of standing or sitting (especially on the toilet) can also increase pressure on the veins in the anus, making hemorrhoids more likely.

Persistent anorectal pain may be a sign of a more serious condition. Consult your doctor. He or she may recommend RectiCare for symptomatic relief.

Small internal or external hemorrhoids may disappear within a short time, but enlarged internal hemorrhoids may take much longer.

The creams are great for at-home use (when you have privacy), but a wipe can be a better option when you’re at work or traveling.

RectiCare products contain the highest percentage of lidocaine available without a prescription to relieve pain and irritation. The RectiCare Advanced Hemorrhoidal Cream also contains the maximum strength of phenylephrine HCl available over the counter to shrink swollen tissue, with the addition of two protectants.

Many hemorrhoid wipes are only used for cleansing the affected area, or they contain ingredients like witch hazel that can irritate and dry the sensitive tissues. RectiCare Wipes contain the same powerful ingredients as the cream but in an easy to use, on the go wipe.

Reference the chart below to see which product has the features you need for your symptoms.

No, RectiCare products do not stain clothing.

If you are pregnant or breastfeeding, ask a health professional before using RectiCare.

RectiCare Wipes are not biodegradable. As such, we do not recommend flushing.

Due to California’s Proposition 65, we have decided to no longer provide finger cots with RectiCare products. If you would like finger cots mailed to you, please call our customer service at: 888-548-0900 ext. 231

All RectiCare products have an expiration date that is located on the box.

RectiCare contains the highest percentage of lidocaine available without a prescription, so the Consumer Product Safety Commission requires child-resistant packaging for our creams.

RectiCare Wipes contain the highest percentage of lidocaine available without a prescription, so the Consumer Product Safety Commission requires child-resistant packaging for RectiCare. To open, fold back on the dotted line at the corner of the package and then tear at the arrow or use scissors.

Use an amount sufficient to cover the painful/swollen area or as directed by your physician.

RectiCare Anorectal Cream is available in two tube sizes: 30 g and 15 g.

Please visit our coupon page or click here to print an in-store coupon.

Yes, RectiCare is recommended by colon and rectal surgeons.

When using RectiCare Anorectal Cream: for adults and children 12 years and older, the cream or wipes can be used up to 6 times daily, or after each bowel movement.

When using the RectiCare Advanced Hemorrhoidal Cream: For adults and children 12 years and older, apply externally to the affected area up to 4 times daily. Due to the active ingredients, do not exceed a combined total of 4 applications of Cream and/or Wipes per day.